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Refund Policy

Last updated: July 5, 2026

30-day money-back guarantee

BuilderIQ, operated by Utility Blockchain Solutions, LLC, offers a 30-day money-back guarantee on subscription purchases. If you are not satisfied with the Service, you may request a full refund within 30 days of the original order date.

How to request a refund

Our order process and payments are handled by our reseller and Merchant of Record, Paddle.com. To request a refund, visit paddle.net and locate your order using the email address you used at checkout, or contact our support team through the app and we will assist you.

Processing

Approved refunds are issued to the original payment method by Paddle. It typically takes 5–10 business days for the funds to appear, depending on your bank or card issuer.

Renewals & cancellations

You can cancel a subscription at any time from your account. Cancellation stops future renewals; access continues until the end of the paid period.